Privacy Policy for Prestige Mobile Therapy, PLLC
Effective Date: June 4, 2025
At Prestige Mobile Therapy, PLLC, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or engage with our mobile physical therapy practice in any way. This Policy also explains your rights and how you can exercise them.At Prestige Mobile Therapy, PLLC, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or engage with our mobile physical therapy practice in any way. This Policy also explains your rights and how you can exercise them.At Prestige Mobile Therapy, PLLC, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or engage with our mobile physical therapy practice in any way. This Policy also explains your rights and how you can exercise them.
1. Who We Are
Prestige Mobile Therapy, PLLC is a private, mobile physical therapy practice based in Cape Cod, Massachusetts. We provide in-home physical therapy services to clients, including treatment, home safety evaluations, exercise programming, and wellness consultations.
2. Information We Collect
Personal Identifiable Information (PII)
- Full name
- Date of birth
- Email address
- Phone number
- Home address
- Emergency contact details
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Protected Health Information (PHI)
As a healthcare provider, we are legally required under HIPAA to protect your PHI. We may collect:
- Medical history and diagnoses
- Health insurance information (if provided)
- Information related to your care plan, treatment progress, and clinical notes
- Prescription and medication details
- Referrals and primary care provider information Technical & Usage Data
- IP address
- Device type and browser
- Pages visited on our website
- Time and duration of site visits
- Interactions with forms, links, or embedded media
3. How We Collect Information
- Directly from you through forms, consultations, and during treatment sessions
- Through our website (www.prestigemobiletherapy.com) using cookies and analytics tools
- From your use of third-party tools integrated with our services, such as Jane App for intake and scheduling
4. Use of Your Information
We use your information for the following purposes:
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- To provide high-quality physical therapy and wellness services
- To communicate with you about appointments, follow-ups, and health-related updates
- To maintain medical records and documentation as required by law
- To send you educational resources, newsletters, or promotional offers (you may opt out)
- To improve our website, service delivery, and client experience
- For billing and accounting purposes (if applicable)
- To comply with legal and regulatory requirements, including HIPAA and state licensing boards
5. Sharing Your Information
We will never sell or rent your information. We may share your information only as necessary:
- With service providers who assist us in running our practice (e.g., Jane App, payment processors)
- With your healthcare providers, but only with your explicit written consent
- With government authorities if required by law, court order, or public safety concerns
- During a business transition (e.g., merger or acquisition), in which case you will be notified
6. Data Retention
We retain your health and personal data as long as required by applicable federal and Massachusetts state laws (typically a minimum of 7 years for adult medical records). Usage data from the website may be stored for shorter periods unless used for site analytics or legal compliance.
7. Your Rights
You have the right to:
- Access and request a copy of your medical records
- Request amendments to inaccurate health information
- Request that we restrict or limit how your data is used
- Withdraw consent (where applicable)
- File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated
Please email us at info@prestigemobiletherapy.com for any data access or privacy-related requests.
8. Data Security
We take your privacy seriously. All electronic medical records are stored securely using HIPAA-compliant systems such as Jane App. We follow industry-standard safeguards to protect your data both online and offline. However, no system is entirely immune to risks, and we cannot guarantee absolute security.
9. Children's Privacy
We do not knowingly collect information from children under 13 years old without verifiable parental consent. If you believe we have collected such data in error, please contact us immediately.
10. Cookies and Analytics
Our website uses cookies to enhance user experience, analyze traffic, and support site functionality. You may decline or manage cookie settings through your browser. We use Google Analytics or similar tools for anonymous traffic insights.
11. External Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies individually.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The latest version will always be available at www.prestigemobiletherapy.com
13. Contact Us
If you have questions or concerns about this policy or your data, contact us:
- Email: info@prestigemobiletherapy.com
- Phone: +1 (508) 322-1309
- Mail: Prestige Mobile Therapy, PLLC, 49 Harbor Road, Hyannis, MA 02601